BOOKING CONDITIONS: The booking of the housing units (bungalows, cottages, chalets and housing tents) can be made and concluded by telephone, fax or e-mail at our contact details, or directly on our website, via the online booking system. The booking is nominative and as such is considered valid exclusively for the persons whose personal data are indicated in the booking contract. For reservations minimum stay required: 2 nights from 18/5 to 7/6 and from 7/09 to 15/09 7 nights from 7/6 to 10/08 and from 24/8 to 07/09 with arrivals and departures possible only on Friday, Saturday or Sunday 14 nights from 10/08 to 24/08 with arrivals and departures possible only on Friday, Saturday or Sunday Upon receipt of the booking request, Villaggio Camping delle Rose will send the customer the estimate for the stay which will indicate: the type of structure, the arrival and departure dates, the exact amount of the stay, the payment methods for the confirmation deposit (equal to 30% of the total cost) and the balance. The content of the estimate must be verified by the customer and confirmed for acceptance via e-mail. The customer who wishes to book the stay must proceed with the payment of the confirmation deposit within 7 days of receiving the quote in the following ways: - By Bank transfer: Villaggio camping delle rose s.n.c Credito Cooperativo Romagnolo IBAN: IT 80 F 07070 67820 000000528438 BIC CODE: ICRAITRRTQ0 (0 IS NUMBER NOT LETTER) Reason: indicate the case number - By credit card, indicating the application number - Directly on our website www.villaggiorose.com online booking section. The total balance must be paid on the day of arrival at the Management of the Villaggio Camping delle Rose in the following ways: - cash; - credit/debit card; - WE DO NOT ACCEPT BANK CHECKS With the confirmation of the booking and the payment of the confirmation deposit, the booking contract will be considered concluded and as such will be binding and the customer undertakes to accept the booking conditions, the current price list and undertakes to respect the regulations of the Camping Village of Rose. The Management will have the right to terminate the booking contract if the subscriber, his family members and/or his guests do not comply with the regulations in force. If the customer renounces the stay in whole or in part, the compensation is considered due in any case. Any special promotions will be subject to specific contractual conditions. The tourist tax, if applicable, and any extra services not booked will be paid on site. ATTENTION: failure to observe the payment terms above constitutes an express termination clause such as to determine, on the part of Villaggio Camping delle Rose, the legal termination of the contract, without prejudice to compensation for further damages suffered by Villaggio Camping delle Rose . Upon arrival at Villaggio Camping delle Rose the customer must present himself at the reception with his booking confirmation. The booked structure will be available to customers from 3.00 pm on the day of arrival and must be vacated by 9.30 am on the day of departure. For any late departures (after 09.30) the Villaggio Camping delle Rose will charge the customer the daily rate of the occupied structure, in accordance with the public price list. If the customer does not arrive at the Villaggio Camping delle Rose by 9.30 am on the following day established in the booking, without giving any communication, the management reserves the right to cancel the booking and make it available to third parties. Regarding final cleaning, they are mandatory and cost €60.00 per stay. Regarding animals, small and medium-sized dogs (max. 30 kg) are accepted with the obligation to report at the time of booking in the maximum number. of 1 in accommodation and only in bungalows, cottages, chalets and house tents. It is mandatory to keep dogs on a leash and for dog breeds considered dangerous, access is subject to authorization from the Management. Requests to cancel confirmed reservations must be submitted in writing. If the customer is unable to take advantage of the holiday, the deposit will be refunded by bank transfer at the end of the summer season.
CANCELLATION POLICY: In case of cancellation, the customer will be refunded the deposit or part of it according to the following terms: - within 30 days of the start of the stay, the entire sum will be refunded minus the secretarial costs of €uro 25.00. - beyond this deadline no refund will be made. PITCH RESERVATION We accept pitch reservations for 2 nights from 18/5 to 21/6 and from 23/08 to 15/09 7 nights from 21/6 to 09/08 14 nights from 09/08 to 23/08 . The prices of the boxes always include 2 people and a max. light connection. 6A. The booking will be confirmed only upon receipt of the requested confirmation deposit in the following ways: - By bank transfer: Beneficiary Villaggio Camping delle Rose s.n.c. – BCC Sant'Angelo branch IBAN IT78I0857467820004000528438- Reason indicate the case number - By credit card, indicating the application number, directly on our website. The total balance must be paid on the day of departure at the Management of the Villaggio Camping delle Rose in the following ways: - cash; - credit/debit card; - WE DO NOT ACCEPT BANK CHECKS. In case of cancellation, to be communicated in writing, the customer will be refunded the deposit or part of it according to the following terms: - within 30 days of the start of the stay, the entire sum will be refunded minus the secretarial costs of €uro 25.00 - beyond this deadline no refund will be made. Upon arrival at the Villaggio Camping delle Rose the customer must present themselves at the reception with their booking confirmation. The booked pitch will be available to customers starting from 12.00 on the day of arrival and must be vacated by 12.00 on the day of departure. For any late departures (after 12.00) the Villaggio Camping delle Rose will charge the customer the daily rate of the occupied pitch, in accordance with the public price list. If the customer does not arrive at Villaggio Camping delle Rose by 10.00 am on the following day established in the booking without giving any communication, the management reserves the right to cancel the booking and make it available to third parties. By confirming the quote, the customer will accept the booking conditions, the current price list and undertakes to respect the regulations of the Villaggio Camping delle Rose. The Management will have the right to terminate the booking contract if the subscriber, his family members and/or his guests do not comply with the regulations in force.
Regarding animals, small and medium-sized dogs (max. 30 kg) are accepted with the obligation to report at the time of booking in the maximum number. of 1 in accommodation and only in bungalows, cottages, chalets and house tents. It is mandatory to keep dogs on a leash and for dog breeds considered dangerous, access is subject to authorization from the Management. Requests to cancel confirmed reservations must be submitted in writing. If the customer is unable to take advantage of the holiday, the deposit will be refunded by bank transfer at the end of the summer season. CANCELLATION POLICY: In case of cancellation, the customer will be refunded the deposit or part of it according to the following terms: - within 30 days of the start of the stay, the entire sum will be refunded minus the secretarial costs of €uro 25.00. - beyond this deadline no refund will be made. Any promotional offers such as last minute or special offers that will be made during the year have no retroactive value. Reports received from customers regarding location preferences for the village structure or camping pitch will be treated as such and will not have a contractual or absolute guarantee nature, as the assignment will take place on site at the exclusive discretion of Villaggio Camping delle Rose.
ROSE CAMPING VILLAGE REGULATIONS ACCESS: Anyone who intends to access the campsite for any reason must obtain authorization from the management. For this purpose, a valid identity document must be delivered to the management for legal registration and, where necessary, the P.S. notification form must be signed. ; the management will issue guests the "Passes" which must be returned upon departure. Minors are not permitted to enter unless they have a valid identity card MINIMUM STAY: The minimum stay in the Campsite is 1 night for the pitches - in the Village 2 nights for the accommodation units, except for dedicated offers. REGISTRATION: The Customer is required to check the accuracy of the registrations, to report any discrepancies to the management and to notify changes in advance, such as the change of pitch, the arrival and departure of people. CREW LIMITS: The settlement of more than one crew on each pitch is not permitted. CHOICE AND USE OF PITCHES / ACCOMMODATION: The pitch can be chosen by the Customer from among those indicated by the staff. The accommodation unit (bungalow, cottage or mobile home) will be assigned by the staff according to availability. The campsite management, before the customer enters the campsite for the chosen period, reserves the right to change the number of pitch or accommodation unit assigned at any time, even after sending the deposit. It is not possible to transfer the reservation to third parties without the authorization of the Campsite management. The reserved pitches can only be occupied with the prior authorization of the management and against the payment of a confirmatory deposit established every year by the management. All equipment, including vehicles, must be neatly placed within the confines of the pitch or in the appropriate accommodation parking lots. The guest guest in the housing units will have to deposit upon arrival, as a deposit, the sum of €150.00 which will be returned to him upon return of the keys to the housing unit, if everything is in order. The security check of the home will take place on the day of departure. The customer undertakes to treat with respect and to keep the structure, equipment and furnishings clean. Any breakages or deficiencies must be reported to the Management within 24 hours of arrival; otherwise the customer will have to answer personally. The Management is authorized to check the accommodation at any time.
ENTRY AND DEPARTURE TIMES: The reserved pitches can be occupied starting from 12.00, the accommodation units from 4.30. If departure does not take place within the prescribed daily deadline (by 12.00 for the pitches and by 09.30 for the accommodation units), the customer will be required to pay for the stay also on the day of departure. DAILY GUESTS: The management reserves the right to allow the entry of visitors and daily guests, always without dogs in tow, with free short-term permission, compatibly with the organizational needs of the accommodation complex. A subsequent extension of the stay must be authorized by the management and involves payment of the stay according to the price list. Visitors and guests can only enter the campsite on foot (without dogs) and during the scheduled daytime hours. The Campsite customer is required to accept that their guests have authorization from the management and is responsible for their behavior within the Campsite. ANIMALS: Small/medium-sized dogs and other pets are allowed on the campsite in a limited number (max 2 per pitch and max. 1 per housing unit). Dogs must be kept on a leash (maximum length 1.5m) and must always be taken to the appropriate toilet or outside the campsite for their physiological needs. Cats and other pets cannot be left free outside the pitches or accommodation units. Dogs, as per the Port Authority Ordinance, are prohibited from accessing the beach. For dog breeds considered dangerous, access is subject to authorization from the Management (so inquire before arriving at the facility) QUIET AND SILENCE: TRAFFIC AND PARKING: Access to the Campsite (pitches and car parks) will be permitted only to cars and motorbikes reported by the customer and identified with the license plate number. For each pitch, only one vehicle can be present in the campsite at a time; the sign indicating the pitch number must be displayed on the dashboard. All vehicles can only be used to enter and exit the Campsite, during the permitted hours, at walking pace and in compliance with the signs provided. During silence hours, it is prohibited to circulate within the campsite with cars and motorbikes. Vehicles and motorbikes parked outside the pitch, or without a sign displayed on the dashboard, will be moved, with expenses and responsibilities borne by the owner. The motorhomes, caravans and trailers used by customers for their stay in the campsite must be approved in accordance with the provisions in force. IT IS STRICTLY FORBIDDEN TO USE THE LIGHT CONNECTION COLUMNS PLACED INSIDE THE STRUCTURE TO CHARGE ELECTRIC CARS CHILDREN: Adults are responsible for the behavior of their children, whose liveliness cannot be to the detriment of the peace and safety of other guests.
IT IS FORBIDDEN: - Throw waste outside the designated containers; - Dig holes or channels in the ground and modify the ditches delimiting the pitches; - Light fires outdoors; - Damage the vegetation and equipment of the Campsite; - Pour or disperse oils, fuels, boiling, salty or waste liquids on the ground; - Wash cars, other vehicles, tarpaulins and objects of any type that require the use of chemical or specific products outside the designated space at the entrance to the campsite; - Wash or wash yourself at the fountains on the field; - Wasting and using water improperly; - Use electricity beyond the stable quantity (4 Amps) and connect to more than one socket per pitch and recharge electric cars in the charging stations inside the structure - Spread fences; tie and anchor something to the plants, pull ropes and head height and install anything else that could constitute a potential danger and hinder free passage. Small fences for particular reasons (children, etc.) may be authorized by the Management, - the authorization can only be issued in writing; - Drive the car at a speed exceeding "walking pace"; - Install kitchenettes in rigid material; - Create flooring on the pitch (with the exception of the use of small wooden mats and bases, which are easy to remove and in any case always within the area covered by tarpaulins and other protective equipment) - Flush toilets containing formaldehyde inside the campsite; - The installation of gazebos and protective tarpaulins is permitted, subject to authorization and free of charge; the protective sheets, made of self-extinguishing or preferably fireproof material, must in any case: - do not be attached to plants; - do not have dimensions greater than those of the caravan and the veranda and an inclination greater than 10% (tolerances: on the front up to 200 cm; on the sides up to 20cm; at the ridge up to 40cm; covered area less than 2/3 of the total area); - do not use load-bearing frames with excessive impact; - be of a color in harmony with the environmental ones (green) and aesthetically acceptable.
LOST ITEMS: Objects found within the Campsite must be handed over to the management for legal compliance. POOL: Customers who access the swimming pool must have a regular personal "PASS", it is mandatory to wear a swimming cap, they must also wear rubber slippers and only wear a swimsuit. Entrance to the swimming pool is allowed to a maximum of 300 people at the same time; It is permitted to bring a bath towel, a bathrobe, a small bag into the pool; It is forbidden to bring bicycles, balls and other games or animals into the pool; Inside the pool it is forbidden to dive, run on the edge of the pool, play ball or soccer, or have packed lunches. LIABILITY AND INSURANCE: The use of sports and leisure equipment is at the user's own risk; It is advisable to pay attention to personal effects and take the necessary precautions; Money and valuables should not be left unattended inside caravans, tents, bungalows or mobile homes. (please note that a free valuables storage service is available at the management) Furthermore, the management does not respond: - any theft of valuable objects and valuables not entrusted for safekeeping; - any theft of objects that was made possible due to the customer's lack of appropriate precautions; - damage caused by other guests, force majeure, natural disasters, insects, animals, dogs and cats, diseases and epidemics including plants or other causes not dependent on the negligence of the campsite staff. EXPULSION: The Management reserves the right to expel those who, in its opinion, contravene the regulations or, in any case, disturb the harmony and spirit of the accommodation establishment, damaging the smooth running of community life and the interests of the accommodation complex. Customers who have already been expelled or recalled will not be able to re-enter the Campsite without new, specific authorization from the management. VALIDITY OF PROMOTIONS: The Management informs that the promotions cannot be combined and that they have possible expiries.